GDPR Compliance

Our Commitment to Data Protection

Although eager-glint is based in Australia, we recognize and respect the data protection rights of individuals in the European Union under the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR principles.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you voluntarily provide information through forms or subscriptions
• Contract: When processing is necessary to fulfill our service agreements with you
• Legitimate Interests: For improving our services and website functionality
• Legal Obligation: When required to comply with applicable laws

Your GDPR Rights

If you are located in the EU/EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions, including when:

• The data is no longer necessary for the purposes it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to our processing of your personal data for direct marketing purposes or based on legitimate interests.

Right to Withdraw Consent

Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of the extension.

Data Protection Officer

For questions regarding data protection and GDPR compliance, you can contact our designated representative:

Email: [email protected]

International Data Transfers

We are based in Australia. When we transfer personal data from the EU/EEA to Australia or other countries, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions where applicable
• Other legally recognized transfer mechanisms

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach poses a high risk, we will also notify affected individuals without undue delay.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Children's Data

We do not knowingly collect or process personal data from children under 16 years of age. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.

Complaints

If you believe we have not handled your data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member state where you live, work, or where the alleged infringement occurred.

Changes to GDPR Compliance

We may update this GDPR compliance information to reflect changes in our practices or legal requirements. The updated version will include a revised "Last updated" date.

Contact Information

eager-glint
127 Fortitude Valley Road
Brisbane, QLD 4006
Australia
Email: [email protected]