Privacy Policy

Last updated: May 22, 2026

Introduction

At eager-glint, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

  • Fill out inquiry forms on our website
  • Register for workshops or services
  • Subscribe to our meal planning service
  • Communicate with us via email

This information may include:

  • Name and contact details (email address, physical address)
  • Dietary preferences and restrictions
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide and deliver our culinary services
  • Process your bookings and payments
  • Communicate with you about your inquiries and bookings
  • Customize recipe recommendations and meal plans
  • Send you service updates and information (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We work with third-party service providers who perform services on our behalf (payment processing, email delivery). These providers have access to your information only to perform specific tasks.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through our cookie banner and your browser settings. For more information, see our Cookies Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Address: 127 Fortitude Valley Road, Brisbane, QLD 4006, Australia